JANELE NÉON

TERMS & CONDITIONS

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1. OVERVIEW

This website is operated by EOR SOLUTIONS LLC (doing business as JANELE NÉON). Throughout the site, the terms “we”, “us”, and “our” refer to JANELE NÉON.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms and Conditions (“Terms”), including those additional policies referenced herein.

Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any of our services.

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2. ONLINE STORE & ACCOUNT TERMS

• By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence.

• You agree not to use our products or services for any illegal or unauthorized purpose.

• You agree to provide current, complete, and accurate purchase and account information for all orders placed on our store.

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3. PRODUCTS, SIZING & ACCURACY

• We make every effort to display the colors, silhouettes, textures, and details of our garments as accurately as possible. However, individual screen and monitor displays may vary.

• Choosing the correct size is the customer’s responsibility. Please consult our Size Guide and individual product notes before placing an order.

• All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to limit quantities or discontinue any product at our sole discretion.

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4. ORDERS, PRICING & BILLING

• Prices for our products are subject to change without prior notice.

• We reserve the right to refuse, cancel, or limit any order placed with us (for example, in cases of suspected unauthorized transactions, incorrect billing data, or inventory errors).

• If we cancel or make changes to an order, we will notify you via the email address provided at checkout.

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5. SHIPPING, CUSTOMS & DUTIES

• All shipments are processed and delivered according to our Shipping & Delivery Policy.

• For international orders, customs duties, import taxes, and clearance fees are the sole responsibility of the customer upon delivery.

• JANELE NÉON is not responsible for transit delays caused by customs clearance, carrier disruptions, or incorrect addresses provided by the customer.

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6. RETURNS, EXCHANGES & CANCELLATIONS

• All returns, refunds, and exchanges are governed strictly by our Returns & Exchanges Policy.

• Eligible items must be requested within 15 days of delivery, unworn, unused, unwashed, and with all original tags and packaging intact.

• Custom-made, made-to-measure, altered, and items marked as Final Sale are non-returnable and non-refundable, except where required by applicable mandatory law.

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7. INTELLECTUAL PROPERTY

All content featured on this website — including brand trademarks, product designs, imagery, text, logos, artwork, and visual materials — is the exclusive property of JANELE NÉON / EOR SOLUTIONS LLC and is protected by international copyright and intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use without prior written consent is strictly prohibited.

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8. USER SUBMISSIONS & FEEDBACK

If you send creative ideas, reviews, suggestions, or proposals to us, you agree that we may, at any time, edit, copy, publish, and distribute such submissions without restriction or obligation of compensation.

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9. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, JANELE NÉON, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website, services, or products purchased.

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10. GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws applicable to EOR SOLUTIONS LLC (Cheyenne, WY, USA).

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11. CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion. Continued use of our website following any updates constitutes acceptance of those changes.

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12. CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

EOR SOLUTIONS LLC

Address: 1621 Central Ave, Cheyenne, WY 82001, USA

Email: support@janele-neon.com

Contact JANELE NÉON