Privacy Policy

This Privacy Policy explains how JANELE NÉON ("we," "us," "our"), operating the Unwell But Online™ brand and website, collects, uses, and protects your information when you visit our site or purchase our digital products.

1. Information We Collect

When you make a purchase, join our email list, or otherwise interact with this site, we may collect:

• Your name and email address
• Payment information (processed securely by our payment provider — we do not store full card numbers)
• Order history and product downloads
• Basic technical information such as browser type and general location, for analytics purposes

2. How We Use Your Information

• To deliver the digital products you've purchased
• To send order confirmations and customer support messages
• To send marketing emails, new product announcements, and community updates — only if you've opted in, and you can unsubscribe at any time
• To improve our website, products, and customer experience

3. How We Share Your Information

We do not sell your personal information. We may share limited data with trusted third parties strictly to operate this business, including:

• Payment processors (to complete your purchase securely)
• Email service providers (to send order and marketing emails)
• Website hosting and analytics providers

4. Cookies

Our website may use cookies or similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work as intended.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing communications. To make a request, contact us at support@janele-neon.com.

7. Children's Privacy

Our products and website are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

Questions about this policy? Reach us at support@janele-neon.com, or use our contact page.